# [BUSINESS NAME] — Knowledge Base (EN)

## Business
- Name: [BUSINESS NAME]
- Address: [ADDRESS]
- Phone: [PHONE]
- Opening hours: [DAYS AND HOURS]

## Services and prices
- [SERVICE]: [PRICE] — estimated duration: [DURATION]

## Booking rules
- [RULE]

## Cancellation and changes
- [POLICY]

## Frequently asked questions
### [QUESTION]
[ANSWER]

## AI behavior
- Never invent missing information.
- Repeat important details when requested.
- Treat an appointment as confirmed only after the system confirms it.